PrivacyPolicy

Privacy Notice

Effective Date: August 2022

At Scratch and Script Co. Ltd ("Company," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you access our online learning marketplace ("Platform").

1. Information We Collect

We collect personal information from users to provide our services and enhance your experience on our Platform. The types of information we collect include:

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Information: When you make a purchase, we collect payment details, which may include credit card information, billing address, and transaction history.
• User-Generated Content: Content you submit, such as course reviews, comments, and assignments.
• Communication Information: Correspondence with us, including emails and messages sent through the Platform.
• Technical Data: Information about your device, browser, IP address, and usage patterns when you interact with our Platform.
• Cookies and Tracking: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

- Providing and improving our services, including personalized recommendations and customer support.

- Processing transactions and delivering purchased course content.

- Sending transactional and promotional communications.

- Analyzing usage patterns to enhance user experience and optimize our services.

- Monitoring and preventing fraudulent activities and unauthorized access.

- Complying with legal obligations and resolving disputes.

3. How We Share Your Information

We may share your information in the following circumstances:

- With Instructors: Instructors receive information about learners enrolled in their courses, including names and progress.

- Third-Party Service Providers: We work with trusted third parties to assist in operating the Platform, such as payment processors and analytics providers.

- Legal Compliance: We may share information to comply with legal obligations, enforce our Terms and Conditions, and protect our rights.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred.

4. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

5. Your Choices

You have the right to:

- Access and correct your personal information.

- Opt out of promotional communications.

- Delete your account and data (subject to legal and operational requirements).

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Platform. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Updates to this Notice

We may update this Privacy Notice from time to time to reflect changes in our practices. The updated version will be posted on our Platform.

9. Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Notice, please contact us at [email protected].

By using Scratch and Script Co. Ltd's Platform, you consent to the collection, use, and sharing of your information as described in this Privacy Notice.